In this episode, Marcus Edwardes speaks with Hannah Jane. She has over 17 years in talent acquisition leadership and people operations.

She’s a Talent Business Partner for Team Union, which specializes not only in recruiting for startups, but also in creating processes, best practices, and policy to help companies succeed in the entire recruiting and hiring process.

Listen in as Hannah discusses the intake call and strategy, the interview process and how to coach your clients to perform effective and successful interviews, and outreach best practices.

Hannah shares how Team Union puts the saying “hire for attitude, train for skills” into practice at the first interaction between recruiter and candidate.

For her, it all comes down to an eagerness to ask questions that go beyond the superficial, with a genuine curiosity to understand the candidate’s personality and potential over simply their resumé.

She also breaks down Team Union’s recruiting template and how they educate their clients on avoiding redundancy and bias throughout the interview process.

What You’ll Learn in This Episode:

• [02:07] What Team Union offers as a fractional recruiting and HR partner
• [03:47] Key objectives for the intake call
• [08:59] Hiring for attitude, training for skills
• [13:26] Getting clear on the growth trajectory of the candidate
• [16:18] Team Union’s recruiting template
• [19:01] Educating recruiters on often-overlooked goals for the interview
• [21:04] The importance of transparency
• [23:41] Tactical tentpoles to avoid duplication and bias

Key quotes:

• “Let’s hire for ‘stickitivity’. Let’s find a way to match core wants, desires, and goals.”
• “My approach is how it would be for any other relationship: This is a two-way street. Don’t give it just 50%. Give it 100%.”